Privacy Policy

Effective date: August 13, 2026 Last updated: August 13, 2026

Tecnobyte USA ("Tecnobyte USA," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through tecnobyteusa.com (the "Site"), how we use it, who we share it with, and the choices available to you.

Tecnobyte USA is a business-to-business wholesale distributor of refurbished IT hardware. The Site is intended for business use. We do not sell products directly to individual consumers through this Site, and we do not process payments or host customer accounts on it.

1. Information We Collect

Information you give us. When you complete our contact form or reach us by email or phone, we collect the information you choose to provide, which typically includes:

  • Your name
  • Your email address
  • The content of your message, including any details about the equipment, configuration, or volume you are looking for
  • Any additional information you volunteer, such as your company name, phone number, or shipping location

Information collected automatically. When you visit the Site, our hosting provider and website software may automatically record technical information, including:

  • IP address and general geographic location derived from it
  • Browser type, operating system, and device type
  • Pages viewed, time spent on the Site, and referring website
  • Date and time of access

Information we do not collect. We do not collect payment card data, bank account details, government identification numbers, or sensitive personal information through this Site. Please do not submit that information through our contact form.

2. Cookies and Similar Technologies

The Site uses cookies and similar technologies for the following purposes:

  • Strictly necessary cookies, which allow the Site to function, keep it secure, and prevent automated form submissions and spam.
  • Performance and analytics cookies, which help us understand how visitors find and use the Site so we can improve it.

Most browsers let you refuse or delete cookies through their settings. Blocking strictly necessary cookies may cause parts of the Site, including the contact form, to stop working correctly.

3. How We Use Your Information

We use the information described above to:

  • Respond to your inquiries and provide the information you request
  • Prepare quotes and build lot proposals that match your requirements
  • Communicate with you about an ongoing or prospective business relationship
  • Coordinate shipping and logistics for orders placed with us
  • Operate, maintain, secure, and improve the Site
  • Keep records required for accounting, tax, and other legal or regulatory obligations
  • Detect and prevent fraud, abuse, and security incidents

We use your information only for the purposes for which it was collected, or for compatible purposes consistent with this Policy.

4. How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

We share information only in the following circumstances:

  • Service providers. Vendors that operate on our behalf, including our web hosting provider, email provider, and analytics provider. These vendors may access your information only to perform services for us.
  • Affiliates. Tecnobyte USA is part of the Tecnobyte group of companies. We may share business inquiry information with affiliated entities, including those located in Mexico, in order to respond to your request and support the commercial relationship.
  • Logistics and shipping partners. Carriers and freight partners, where necessary to deliver an order.
  • Legal and safety reasons. When required by law, subpoena, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, enforce our agreements, or protect the safety of others.
  • Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business, subject to the protections in this Policy.

5. International Transfers

We are based in the United States, and information collected through the Site is stored and processed in the United States. Because Tecnobyte USA is part of a group with operations in Mexico, your information may also be accessed from or transferred to Mexico. Where we transfer information internationally, we take reasonable steps to ensure it remains protected consistent with this Policy.

6. How Long We Keep Your Information

We retain your information for as long as needed to fulfill the purposes described in this Policy. In general:

  • Inquiries that do not lead to a commercial relationship are retained for up to twenty-four (24) months, and then deleted or anonymized.
  • Records associated with an actual transaction are retained for the period required by applicable tax, accounting, and commercial law.
  • Server logs and analytics data are retained on a rolling basis, typically no longer than twelve (12) months.

7. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect the information we hold, including encrypted connections (HTTPS), access controls, and vendor selection based on security practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Confirm whether we process your personal information and request access to it
  • Request correction of inaccurate personal information
  • Request deletion of personal information we hold about you
  • Obtain a portable copy of the personal information you provided to us
  • Opt out of the sale of personal information, targeted advertising, or profiling with legal or similarly significant effects — noting that we do not engage in any of these activities

Texas residents. The Texas Data Privacy and Security Act grants Texas residents the rights described above. To exercise them, contact us at sales@tecnobyteusa.com with the subject line "Privacy Request." We will respond within forty-five (45) days, and may extend that period once by an additional forty-five (45) days where reasonably necessary, in which case we will notify you.

Appeals. If we decline to act on your request, we will explain why. You may appeal that decision by replying to our response or writing to sales@tecnobyteusa.com with the subject line "Privacy Appeal." We will respond to your appeal in writing within sixty (60) days. If your appeal is denied, you may submit a complaint to the Texas Attorney General at texasattorneygeneral.gov.

Verification. To protect your information, we may ask you to provide details that allow us to reasonably verify your identity and your relationship to the information requested.

9. Do Not Track and Global Privacy Control

Some browsers transmit "Do Not Track" or Global Privacy Control signals. Because we do not sell personal information or engage in targeted advertising, these signals do not change how we handle your information.

10. Children's Privacy

The Site is intended for businesses and for individuals acting in a professional capacity. It is not directed to children, and we do not knowingly collect personal information from anyone under eighteen (18) years of age. If you believe a minor has provided us with personal information, contact us and we will delete it.

11. Third-Party Links and Social Media

The Site links to third-party platforms, including our social media profiles. Those platforms operate independently and under their own privacy policies. We are not responsible for their practices, and we encourage you to review their policies before sharing information with them.

12. Changes to This Policy

We may update this Policy to reflect changes in our practices or in applicable law. When we do, we will revise the "Last updated" date above. Material changes will be highlighted on this page. Continued use of the Site after an update means you accept the revised Policy.

13. Contact Us

Questions about this Policy or how we handle your information:

Tecnobyte USA 13219 Rosemary Cv, Saint Hedwig, TX 78152, United States Email: sales@tecnobyteusa.com Phone: (726) 333-0690